FAQ

Where is my order being shipped from? Your order is mailed from South East Asia, Malaysia. We use the following postal service : - Registered Airmail to worldwide. - Fedex courier to United Stated, United Kingdom and most country in Europe. - Aramex to Australia.
When will my order be shipped? Orders will be processed and mailed on the same business day upon payment received. You will receive an email from us when your order is shipped. Tracking number will be email to you when we receive the number from our shipper about 2-3 days later.
Do you ship Internationally? Yes! I will be happy to ship anywhere in the world, please email me at zystickerhouse@gmail.com if your place in not listed yet and I can send you a shipping estimate. Bulk Purchase Visit FabulousMarche.Ecrater.com for bulk purchase price and cheaper shipping fee by Fedex or Aramex.
Do you do custom orders? Yes, if I am able to find the product. If there is something particular that you would like, please email me at zystickerhouse@gmail.com. Thanks!
Go to the Mix 'n Match item, click "Buy Now", then click "Proceed to Checkout", fill in your shipping information click "Proceed to Checkout" again, then in the "Notes" box specific the item name or code. Please email me at zystickerhouse@gmail.com to confirm the available quantities you required before placing order.
Yes, we do combined shipment. Your shipping charges will be calculated automatically when you check out. An estimation is provided in the item description for you to do an estimation without having to go through the hassle of filling up checkout information.
We use DHL Global Mail. An emailed with tracking number will be emailed to you with the link to the tracking site. Tracking information in Paypal does not provide the link to tracking site, as such, we do not use the tracking in Paypal.
International Delivery Standard (Air Mail) All transit times are subject to Customs Clearance, transport conditions(e.g. boat traffic in certain areas) and volume of mail traffic. All transit times given are in accordance with the international standard concluded by the International Bureau of the Universal Postal Union. Country of Destination Transit Time (Working days) Afghanistan 7 Gabon 11 Algeria 9 Georgia 7 Angola 12 Germany 11 Argentina 12 Ghana 10 Armenia 8 Great Britain 10 Australia 10 Gibraltar 9 Austria 10 Greece 13 Azerbaijan 9 Guatemala 11 Bahamas 11 Guinea-Bissau 6 Bahrain 8 Guyana 8 Bangladesh 14 Haiti 10 Barbados 8 Hong Kong 7 Belarus 10 Hungary 10 Belgium 10 Iceland 10 Benin 12 India 16 Bhutan 15 Indonesia 14-30 Bolivia 11 Iran 12 Bosnia and Herzegovina 11 Ireland 9 Botswana 9 Italy 12 Brazil 17 Jamaica 11 Brunei 12 Japan 11 Bulgaria 10 Jordan 11 Burkina Faso 11 Kazakhstan 12 Burundi 9 Kenya 11 Cambodia 15 Korea 12 Cameroon 10 Kuwait 8 Canada 22 Kyrgyzstan 10 Central African Republic 14 Laos 11 Chad 20 Latvia 10 Chile 13 Luxembourg 9 China 13 Morocco 9 Colombia 13 Myanmar 9 Comoros 11 Netherlands 8 Croatia 8 New Zealand 10 Cuba 15 Panama 13 Cyprus 10 Philippines 15 CzehRepublic 9 Poland 10 Democratic Rep. of Congo11 Russia 10 Denmark 10 Singapore 7 Dominica 8 Sri Lanka 8 Ecuador 10 Sweden 9 Egypt 10 Switzerland 9 El Salvador 10 Thailand 17 Ethiopia 10 Tunisia 10 Fiji 11 Turkey 8 Finland 9 U.S.A 15 France 10 Zambia 10
Item will be shipped by Registered AirMail with tracking number. All postage is included Registration fee of USD/AUD1.50 or GBP1.00. An approximate figure of postage for each item is stated in each individual products description. The postage is an approximate figure for your consideration before purchase without the need to go through the check out process. The actual postage will be calculated automatically when you check out. Bulk Purchase Visit FabulousMarche.Ecrater.com for bulk purchase price and cheaper shipping fee by Fedex or Aramex.
We would like you to enjoy the whole process of purchase online from buying to receiving your bought item. To avoid any misunderstanding and unpleasant event, we think Registered mail is the solution for all dispute. With Registered mail there is proof of mailing and proof of receiving. The Registered Mail fee that included in the postage for every mailing is USD1.20. Registered Mail fee is charge according to number of mailing not number of item you purchase. For example, you bought origami stripe, eraser and sticker. The Registered Mail fee is charge for once only, that is USD 1.20.
How combined shipment charges is calculated? Combine shipment charges is calculated based on the highest postage and add on each additional item postage charges.
Bulk Purchase Visit FabulousMarche.Ecrater.com for bulk purchase price and cheaper shipping fee by Fedex or Aramex.
You phone number is needed to fill in the courier airway bill if your mail is to be send by Fedex/Aramex.